All-In-One · Repair Tracking Solution

From intake
to invoice,
nothing slips.

Real-time work-order tracking built for bench repair. See where every job stands — and invoice the second it’s done.

Book a 15-minute walkthrough →
Every declined job has a reason
Every stalled job has a cost
Every over or under priced job is lost revenue
If this looks familiarA cluttered repair bench buried in paperwork and sticky notes
This is KATS
This is KATSA clean, organized repair bench with KATS on screen

The problem

If this looks familiar,
you’re losing money.

Operational chaos has a real price tag — in hours, in cash flow, and in what your business is worth. It usually shows up in three ways.

“Where’s that job at?”

The question that interrupts your whole day. Status lives on a whiteboard, in an inbox, or in someone’s memory — so you walk the floor to find out.

Has this workorder been invoiced?

Units sit repaired on the shelf for days before anyone bills them. The work is done; the cash isn’t. Your money is stuck on a bench.

What if it’s all in one head?

Pull that person out for a week and the shop slows to a crawl. Nothing is written down, so nothing scales — and nobody can buy it from you.

How it works

Every job, live — from the
second it hits the bench.

One real-time dashboard for the whole shop. Owners see everything; techs see exactly what they need. No status meetings, no walking the floor to ask.

app.kainkats.com
KATS — All-In-One Repair Tracking Solution
Dashboard
Work Orders
Parts on Order
Service Items
Clients
Work Board
Activity Analysis
Dashboard
Overview of work orders and their current status
68 Estimates Pending
$110,725
5 Estimates Approved
$7,960
136 Invoices Pending
$190,787
Received
41
Diagnosed
4
Estimated
68$110,725
Approved
2$1,290
Repaired
3$6,670
Delivered
3$28,727
Invoiced
149$159,085
Paid
552

The flow — intake to invoice

Intake
Logged + tagged
Assigned
Routed to a tech
Diagnosed
Fault found
Estimated
Quote sent
Repaired
QA passed
Invoiced
Billed same day

Owners see everything.
Techs see what they need.

Owners get the money view — estimates pending, invoices outstanding, where every dollar sits. Techs get a clean queue of what’s on their bench and what’s next. One source of truth, no clutter.

Work Orders
Manage your work orders and repairs
WO#Service ItemClientStatus
950Servo DriveNorthline ControlsReceived
949VFDApex AutomationDiagnosed
948PLCCascade Mfg.Testing
946Spindle DriveIronside RoboticsRepaired
945EncoderDelta Drives Co.Invoiced

Keep your clients in the loop.

Clients track their repair in real time, message your shop directly, and send photos of a unit right from their floor — so the right details are attached before it even hits the repair bench in your shop.

KATSWO #948
PLC — CompactLogic
Cascade Mfg. · Bench 3
✓Received
✓Diagnosed
TestingNOW
Repaired
Invoiced

Why purpose-built

Generic field-service software
wasn’t made for a bench.

Most “service” tools are built for dispatching trucks to install jobs. Bench repair is a different animal — and forcing it into dispatch software is why nothing ever quite fits.

Generic field service
×Built around dispatch, trucks, and on-site install calls
×Assumes a job is one visit — not weeks on a bench
×No concept of diagnostic or multi-stage testing workflows
×You bend your shop to fit the software
KATS
✓Built around equipment that comes in, gets repaired, ships back
✓A job is a journey: intake → diagnose → test → repair → invoice
✓Testing stages are first-class — track a unit through every check
✓The software bends to fit your shop

The right fit

Who KATS is for.

KATS works best for established industrial automation repair shops. We only succeed when you do — so if the fit isn’t right, we’ll be honest.

Perfect fit

  • Industrial automation repair shops
  • 5–50 employees
  • Servo motor, VFD, PLC, HMI repair
  • Processing 20+ repairs / month
  • Currently using nothing, Excel, or outdated non-specialized software
  • Authorized service centers for major brands

Not a good fit… yet

  • Just starting out (under 5 employees) — great! Come back when you’re at 5+
  • Under 20 repairs / month — the ROI won’t work yet, but we’d love to help when you scale
  • Primarily field service (HVAC, plumbing) — we’re built for bench work, not service calls
  • Already using an enterprise ERP successfully — if it’s working, stick with it

Decision makers

  • Shop owners seeking a sellable, scalable business
  • Operations managers tired of putting out fires
  • Service managers needing visibility
  • Controllers wanting faster invoicing
  • General managers outgrowing spreadsheets
  • Service center leads needing audit trails

Built by repair shop owners

Not built in a boardroom.
Built on a real bench.

KATS is made by KAIN Labs and runs every single day inside KAIN Automation — a working automation repair shop that fixes servo drives, VFDs, PLCs and controls just like yours.

Every feature was earned on real jobs, by people who’ve felt the chaos firsthand. If it didn’t make the shop run better, it didn’t make the software.

Built by repair shop owners
Real-time operational insights
From intake to invoice
A technician repairing an automation drive on the bench

The outcome

A shop that runs faster,
bills sooner, and sells higher.

up to0%
Admin time saved
0×
Repair throughput
up to0%
Faster invoicing

Save hours every week

Stop chasing status and re-keying the same job five times. The whole shop works from one live board, so time goes back into repairs.

Invoice faster, get paid sooner

The moment a repair clears QA, it’s ready to bill. No work sits finished-but-uninvoiced — cash flow stops waiting on paperwork.

Turn know-how into an asset

Tribal knowledge becomes a documented, repeatable system. That’s a shop that runs without you — and a business someone would actually buy.

Built in a real repair shop. Now available to yours.

Book a walkthrough

See your shop in KATS
in 15 minutes.

A quick, no-pressure look at how your jobs would flow from intake to invoice. No slides, no hard sell — just the software, on your kind of work.

Book a 15-minute walkthrough →

No commitment · Talk to people who run a repair shop

Not ready to book?

Drop us a line and
we’ll reach out.

Not quite ready for a walkthrough? Tell us a little about your shop and we’ll follow up with answers — no pressure, no hard sell.

Prefer email? hello@kainkats.com

We’ll only use this to follow up about KATS.